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Billing Operations (Postpaid and Prepaid)

Industry Standard Practices in Billing - How do you Measure Up?

An operational view of the billing and charging of telecoms customers. We will focus on the two main billing and credit models - postpaid and prepaid - and detail the standard operational models for running of both environments. Students will walk away with a thorough understanding of the systems, processess and operational procedures that have become the industry standard method for billing, accounting and charging in telecoms.

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Unit Objectives

  • Protect against the most critical Postpaid Billing risks
  • Understand where the revenue risks are in the postpaid billing environment and implement industry standard controls across this environment
  • Utilize pre-paid billing controls and better manage financial risks and profit across the prepaid billing environment
  • Develop a standard practice for billing operations and ensure greater financial accuracy and integrity in the financial data and billing procedures
  • Master critical billing issues and better perform rate, rating, and credit assurance