Revenue Assurance Academy

End-to-End Mobile Money Assurance

Protect Mobile Commerce from Revenue Risk

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The Mobile Money Hammer-Head Program:
Mobile commerce represents the best and worst of the ingredients in the new world of telco services development. It engenders both the incredible potential for profit as well as a myriad number of ways to expose your organization to highly damaging and sometimes fatal risks. GRAPA’s Mobile Banking Hammer-Head Program was designed to help those involved with the Mobile Money line of business understand the new technologies and risks to profit.

The Mobile Money Hammer-Head Program teaches telecoms professionals the methods and approaches utilized by successful teams to protect constantly evolving mobile banking environments. It helps professionals in this risk-filled line of business to understand each component of the revenue stream and methods to protect against risks and improve profits.

This advanced workshop will give professionals in-depth knowledge of the mobile money environment without confusing them with excessive detail unnecessary to the assurance of the domain. Attendees will learn how key domains and components of the architecture, partnerships, and systems function as well as the standard controls required to assure them. Some of the areas that GRAPA Controls address include:

  • Fraud Protection and Controls
  • The Logical and Physical Security of Physical and “Virtual” Environments from the mobile point of entry to the internal workings of the operational systems themselves
  • The security and integrity of electronic transactions
  • The accuracy and integrity of all operations associated with revenue generation and protection
  • The accuracy and integrity of account balance management and controls
  • Monitoring, reporting and protecting the profitability of different activities
  • Monitoring, reporting and protecting the interactions with partners
  • Tracking, reporting, and assuring the revenue forecasts associated with mobile banking activities

Who Should Attend?

  • Mobile Money line-of-business managers
  • Members of the Mobile Money operations team
  • Mobile Money Partnership Management
  • Fraud Professionals involved with detecting and protecting against Mobile Money frauds
  • RA team members involved with the Mobile Money domain
  • I/T and Network professionals involved with the Mobile Money revenue stream

Student Will Learn:

  • GRAPA Standard Controls for addressing fraud, partner, access, and profit risks to your mobile money line of business
  • Access Architecture Assurance: Assuring the integrity of all transactions for the point of interaction that the customer uses to the point where customers’ instructions are turned over to the system for execution
  • Service Transaction Assurance: The process of assuring that each service transaction available to a customer, partner, agent, or administrator is executed with security and integrity
  • Wallet Assurance: Managing the integrity of customer “wallets” and maintaining accurate balances and records
  • Money Movement Assurance: The protection of the movement of monies from outside sources into the system, and from one wallet to another
  • Recognition Assurance: The process of ensuring that all fees, commissions, pay outs, settlements, tax payments and revenue recognition events have been verified, secured and accurately applied to the general ledger
  • Margin Assurance for your Mobile Money revenue stream
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Mobile Money
Training Options

Mobile Money Program Onsite
Member feedback suggests that the best way to ensure that your organization is effectively managing mobile money is through an on-site event. This provides your organization with the opportunity to train everyone involved in the mobile money line of business and create a telco-wide strategy for protection. Members from the mobile money operations, fraud prevention, internal audit, revenue assurance, and top management teams can make sure they each have a comprehensive understanding of the risks involved with mobile money and the role they play in managing partners, frauds, and margins.

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Public Venue Events
Attending the focused 3-day Mobile Money Hammer-Head training will arm participants with worksheets, assignments and concrete deliverables that provide a clear roadmap for bringing department practices in line with industry standards. AAttendees will have the opportunity to learn about Mobile Money migration and monetization with other professionals from across the globe. The program is structured to encourage student interaction, and professionals find it useful to hear how others are dealing with some of the same issues they are facing themselves.

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Hammer-Head Programs

As an Revenue Assurance Academy Hammer-Head program, this mobile money event is a tightly-focused, intensive training that helps mobile money-related teams apply the GRAPA standards-based approach to specific High-Risk problem areas. Under the Hammer-Head initiative, companies can be provided with focused training and certification for the entire organization in the containment of revenue risks in mobile money. For individuals looking for this training we also offer this program at a limited number of venue events.